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Help and support

Help with your next step

Find practical guidance for sign-in, campaign planning, teams, assets and supported activities.

Help topics

Choose a task

Getting started

Open a workspace and start a draft

  1. Enter your email on Sign in and request a one-time verification code.
  2. Enter the code using the same email address to complete sign-in.
  3. Open a business where you have active membership, or follow the business setup steps.
  4. Choose a campaign draft and describe what you want to promote.
Campaigns

Plan and review campaign versions

Start from a brief, refine your audience and message, and review the plan before agreeing to any campaign activity. An enquiry is not automatically a qualified lead or sale.

How it works · Explore solutions · Review channels

Teams

Manage workspace access

Team membership and access are managed within each business workspace. The available actions depend on your role and business permissions.

Sign in to open a workspace
Assets

Work with campaign assets

Asset availability and review depend on the configured workspace and storage. New files may require review before use in a campaign.

Channels

Review channel requirements

Requirements differ by channel, account, recipient eligibility, region and campaign. Consult the channel directory and follow the workflow-specific checks before proceeding.

Explore channels
Pricing

Understand quotes and payment

Public list prices are not configured. Review the scope, currency, charges and payment terms in your quote before agreeing. A campaign budget is not a payment or spend authorization.

Pricing information
Troubleshooting

Common checks

I cannot access a workspace feature

Confirm that you are signed in with the intended email and have active membership in the business. Some workflows also depend on configuration or provider requirements.

What if my channel is not ready?

Review the missing requirements, complete the setup where possible, or choose another supported channel.

Why can I not change a campaign?

Available changes depend on the campaign stage and channel. Some changes may need a revised plan, quote or review.

Still have a question?

Use the published contact options to ask about the product, campaign workflows, partnerships or account support.

Contact

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